Terms of Service

1. Services Provided

1.1 Service Description. Contentsaurus provides AI-powered content writing services including blog posts, product descriptions, social media content, email campaigns, website copy, student homework help, assignments, and custom content projects.

1.2 AI Disclosure. All content is generated using artificial intelligence technology. While we employ quality controls, AI-generated content may require human review and editing. We do not guarantee perfection.

1.3 Service Tiers. Services are offered in multiple quality tiers (Student, Standard, Premium, Enterprise) with varying word counts and delivery times as specified at checkout.

2. User Obligations

2.2 Academic Integrity. Student services are provided as study aids and reference materials. Users are responsible for compliance with their institution's academic policies.

2.5 Academic Content Use Policy

Full Academic Use Policy: Please review our complete Academic Use Policy for detailed guidelines on proper use of academic content.

Business & Professional Content: Content created for business purposes (blog posts, marketing materials, product descriptions, etc.) has no such restrictions and can be used freely for commercial purposes.

3. Intellectual Property

3.1 Content License. Upon full payment, you receive a non-exclusive, worldwide, royalty-free license to use, modify, and distribute delivered content for commercial or personal purposes.

3.2 Platform Rights. All rights in our platform, software, algorithms, and technology remain our exclusive property. No ownership rights are transferred.

3.3 Portfolio Use. We may showcase anonymized content samples in marketing materials unless you request confidentiality in writing.

4. Payment Terms

4.1 Pricing & Currency. Prices are in USD or PKR as displayed. Prices may change with 30 days' notice. You're responsible for applicable taxes.

4.2 Payment Methods. Payments are processed securely through Paddle (Merchant of Record), which handles billing, payment processing, tax collection, and compliance for 200+ countries. We also accept JazzCash and EasyPaisa for Pakistan. Payment is required before content delivery.

4.3 Paddle as Merchant of Record. When you make a payment, you are transacting with Paddle.com Market Limited (Paddle), not directly with Contentsaurus. Paddle acts as the seller of record and handles all payment processing, refunds, and billing inquiries. Contact Paddle at paddle.com/support for payment-related questions.

4.4 No Chargebacks. Fraudulent chargebacks or payment disputes after content delivery may result in account suspension and legal action.

5. Delivery & Revisions

5.1 Delivery Time. Standard delivery is 12-72 hours depending on service tier. Rush delivery available for additional fees. Times are estimates, not guarantees.

5.2 Revisions. Unlimited revisions within 7 days of delivery, provided revisions are based on original specifications. New requirements may incur additional fees.

5.3 Delivery Method. Content delivered via email or platform account. You're responsible for downloading and backing up files.

6. Refund Policy

Full details in our Refund Policy. Summary:

6.1 Cancellation. Full refund if cancelled within 1 hour of payment and before content generation starts.

6.2 Quality Issues. Partial/full refund may be issued if content materially fails specifications despite reasonable revision attempts.

6.3 No Refunds After. Once content delivered and 7-day revision period expires, no refunds except for significant platform errors.

7. Disclaimers

8. Limitation of Liability

8.1 Maximum Liability. Our total liability shall not exceed the amount you paid for the specific order giving rise to the claim.

8.2 Excluded Damages. We are not liable for indirect, incidental, consequential, or punitive damages including lost profits, lost data, or business interruption.

9. Termination

9.1 By You. You may stop using services anytime. Fees for active orders are non-refundable except per Section 6.

9.2 By Us. We may suspend/terminate access immediately for violations, fraudulent activity, or payment disputes without notice.

10. Dispute Resolution

10.1 Informal Resolution. Contact us first at hello@contentsaurus.com for 30 days before formal proceedings.

10.2 Arbitration. Unresolved disputes go to binding arbitration via international commercial arbitration rules in your jurisdiction.

10.3 Governing Law. This agreement is governed by the laws of your jurisdiction and international commercial law.

11. General Provisions

11.1 Entire Agreement. This Agreement with our Privacy and Refund Policies constitutes the complete agreement.

11.2 Amendments. We may modify terms anytime. Continued use after changes constitutes acceptance.

11.3 Severability. If any provision is unenforceable, remaining provisions continue in effect.

12. Contact Information