Getting Started
12 articles
Payments & Billing
8 articles
Revisions & Refunds
6 articles
Contact & Support
5 articles
Getting Started
▸How does Contentsaurus work?
Simply fill out our order form with your content requirements, select your service type, and make payment. Our AI generates your content in 2-5 minutes, and you can request unlimited revisions within 7 days. Giant content, tiny prices!
▸What types of content can you create?
We create blog posts, product descriptions, SEO content, email campaigns, social media posts, website copy, and more. Check our Services page for the full list.
▸How long does delivery take?
Standard delivery is 24-48 hours. Express delivery (12 hours) and Rush delivery (4 hours) are available for an additional fee.
Payments & Billing
▸What payment methods do you accept?
We accept all major credit/debit cards, PayPal, Apple Pay, and Google Pay through our secure payment processor Paddle. All transactions are encrypted and secure.
▸Do I pay before or after delivery?
Payment is required upfront before we begin work. This ensures commitment from both sides and allows us to allocate resources to your project immediately.
▸Are there any hidden fees?
No hidden fees. The price you see at checkout is the final price. Optional add-ons like express delivery or SEO optimization are clearly listed.
▸Can I get an invoice?
Yes! You'll receive an invoice via email immediately after payment. You can also download it from your order confirmation page.
Revisions & Refunds
▸How many revisions do I get?
Unlimited revisions within 7 days of delivery. We want you to be 100% satisfied with your content.
▸What's your refund policy?
We offer a satisfaction guarantee. If we cannot meet your requirements after reasonable revisions, you're eligible for a full refund. See our Refund Policy for details.
▸Can I cancel my order?
Yes. If work hasn't started, you get 100% refund. If less than 50% complete, you get 50% refund. Once completed, no refunds (but unlimited revisions available).
Contact & Support
▸How can I contact support?
Email us at hello@contentsaurus.com or use our live chat on the website. We respond within 2 hours during business hours (24/7 support available).
▸Do you offer phone support?
We primarily support via email and live chat for better tracking and documentation. Our support team is available 24/7 to assist you.
▸What are your business hours?
Our support team is available 24/7. We aim to respond to all inquiries within 2 hours, with priority support for active orders.